Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
CleanTalk - Floor Care & Maintenance: Best Practices
This 63-minute CleanLink webinar discusses "the key differences between vinyl types," "how to avoid costly mistakes," "what to do when floors need restoration," and "the right tools, equipment, products, and daily maintenance techniques." (Note: A free registration is required to access the video.)
Sanitary Maintenance (May / June 2025 Edition)
The May / June 2025 edition of the Sanitary Maintenance magazine mentions the cleaning products that won the 2025 Distributor Choice Award (P. 6-13); there were also discussions on "how handwashing products helped drive product innovation in a post-pandemic setting" (P. 14-16) and "strategies for managing the effect of floor care on IAQ" (P. 18-20).
The Blame Game: How to Sort Fact From Fault on Flooring Fails
This 32-minute ISSA interview discusses "the complex issues that affect both carpet and hard surface flooring" such as "discoloration, stains, buckling, delamination, watermarking / pooling" and "who’s really at fault... when flooring complaints arise"
Why Misunderstanding pH Matters
CleanFax article on the common pitfall of assuming that the pH of a cleaning solution is the main factor that determines its strength, reactivity, and/or relative safety
What To Know Before You Buy: A Facility Manager's Quick Guide to Towel, Tissue, and Dispensers
This article from the June 2025 edition of the Maintenance Sales News magazine (P. 12-15) discusses choosing towel and tissue dispensers.
Building Services Management (June 2025 Edition)
The June 2025 edition of the Building Services Management magazine discusses "preferred upgrades" for "public restrooms in the U.S." (P. 10-11), cleaning and disinfection protocols in healthcare environments (P. 14-15), how "indoor chemistry influences the indoor environment" and the health of building occupants (P. 18-19), application of AI "in floor machines" (P. 20-21), and mold prevention through moisture monitoring (P. 26-27).
Building Operating Management (June / July 2025 Edition)
The June / July 2025 edition of the Building Operating Management magazine discusses sustainability efforts in the restrooms of the Intuit Dome in Inglewood, CA (P. 8-11) and in energy use by the Osceola County School District in Florida (P. 12-15), how Baltimore City "uses a methodical approach for identifying and disposing of unwanted buildings" (P. 16-19), "preventing slips and falls" in healthcare facilities (P. I/6-8), and "dry surface biofilm" as a high-priority for removal during the disinfection process (P. I/10).
Facility Cleaning Decisions (May / June 2025 Edition)
The May / June 2025 edition of the Facility Cleaning Decisions magazine discusses "natural disaster preparation and recovery" (P. 6-8), "current trends and overcoming... challenges" for the cleaning industry (P. 12-15), how to "improve cleaning performance while contending with staff and budget issues" in the context of floor maintenance (P. 16-18), and "making the case for SOP [standard operating procedure] development" when managing educational facilities (P. 20-21).
The Robot Revolution: AI, Autonomy & the Future of Cleaning
This 43-minute ISSA podcast (Episode 12 of the "Hard Refresh" series) discusses "the future of robotics in the cleaning industry": "how AI and robotics are transforming facility management without replacing frontline workers"
Bridging the Language Gap: Overcoming Training Obstacles for Spanish Speaking Staff
This 60-minute ISSA webinar discusses "practical, field-tested strategies to improve multilingual training, streamline communication, and create a workplace where everyone... can succeed"
How AI Can Deliver Faster, Actionable Facility Insights
FacilityNet article on using artificial intelligence for Facility Condition Assessments (FCAs)
Removing and Preventing Uric Acid Scale in Urinals
Cleaning Maintenance & Management article on how to deal with uric acid scale build-up "in high-traffic restrooms"