Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Gamifying Worker Training: Gamification to Boost Training Effectiveness in Field Services
This 60-minute ISSA webinar discusses "how companies are transforming training and employee engagement through simple but powerful strategies" and how "recognition ... builds loyalty, prevents burnout, and drives employees to perform at their best."
Facility Cleaning Decisions (July / August 2025 Edition)
The July / August 2025 edition of the Facility Cleaning Decisions magazine discusses "sustainable" restroom supplies (P. 6-8), how "high dusting... can boost overall air quality" (P. 10-12), the results of the 2025 Facility Cleaning Decisions Management Survey (P. 14-19), and how Chicago Public Schools achieved the "Healthy Green Schools & Colleges gold-level certification" (P. 20-21).
Building Services Management (August 2025 Edition)
The August 2025 edition of the Building Services Management magazine discusses "cleaning for wellness" (P. 14), "technology standard for fire and life safety" (P. 16-17), new guidelines for automatic doors in K-12 schools in the context of access control and security (P. 18-19), worker safety considerations in the event of heat (P. 24), maintenance of external concrete (P. 26-27), and protection of "boiler and fuel systems" from potential damage in the event of natural disasters (P. 28-29).
Facility Maintenance Decisions (August 2025 Edition)
The August 2025 edition of the Facility Maintenance Decisions magazine discusses "protecting indoor air quality in emergencies" (P. 4-5), energy efficiency renovations at Wake Forest University (P. 6-9), using sensors to "monitor weather trends and water use" for grounds management (P. 10-13), how the standardization of restroom faucets at Cal State Dominguez Hills "save water, time, and labor" (P. 14-15), and emergency lighting systems (P. 16-17).
Building Operating Management (August 2025 Edition)
The August 2025 edition of the Building Operating Management magazine discusses energy saving efforts by various K-12 school districts (P. 4-7 / 8-11), energy management and usage of AI in facility management (P. 14-16), and "evaluating risk assessment strategies" (P. 17-19).
People Over Platforms: Building Human-Centered AI
This 29-minute ISSA podcast (Episode 21 of the "Hard Refresh" series) discusses "what does a people-first approach to AI really look like?"
From Acid to AI: 60 Years of Cleaning Innovation
This 29-minute ISSA podcast (Episode 20 of the "Hard Refresh" series) discusses the evolution of cleaning technology "from hydrochloric acid to AI-powered operations" and how to promote and implement technology in the janitorial industry.
Beyond Automation: How SAVI 360 Supports Frontline Cleaning Teams
In this 23-minute ISSA interview, Optisolve representative Sanjaya Abeysinghe provides a demo of how their AI-powered "SAVI 360" platform can "[help] contractors and facility managers improve cleaning outcomes, drive accountability, and raise standards across facilities of all types."
The AI Advantage
IFMA FMJ article on possible applications of AI tools in facility management, such as predictive / preventive maintenance, energy optimization, routine task automation, safety / security enhancements, space utilization, and indoor air quality
Biometrics, Buy-In & Behavioral Change
This 37-minute ISSA podcast (Episode 19 of the "Hard Refresh" series) discusses "biometric tech in the janitorial world... and why success has way more to do with people than software."
Unlocking Savings and Improving Cleaning Performance: The Importance of Accurate Chemical Dilutions
In this 57-minute ISSA webinar, representatives from 3M discuss "the importance of accurate chemical dilutions" for "cleaning performance."
ISSA Today (July / August 2025 Edition)
The July / August 2025 edition of the ISSA Today magazine discusses "the causes and contaminants affecting indoor air quality" (P. 10-12), "the power of AI agents" for automating repeatable tasks (P. 14-15), "defining cleaning for health through metrics" (P. 16-18), and "strategic execution" of "your facility management plan" (P. 26-30).