Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Building Operating Management (September 2025 Edition)
The September 2025 edition of the Building Operating Management magazine discusses using "facilities data" for management purposes (P. 12-14), "smart" fire protection systems (P. 15-17), solar projects at the Catholic University of America (CUA) in Washington, D.C. (P. 18-20), and the NFMT Remix 2025 conference in Orlando, FL (P. 24).
How Intelligent Are Your Facilities?
Buildings.com article on how facilities can improve their "digital infrastructure" through "aggregation and centralization of disparate information technology (IT) and operational technology (OT) systems and data"
Sustainability Assessments Reinforce Commitment and Profitability
CleanLink article on how "members of the professional cleaning industry" should "make their business more efficient and cost-effective" via a "Post-Summer Sustainability Assessment"
Modern Learners, Outdated Training
This 65-minute ISSA webinar discusses updating "yesterday's training tools" for "today's digital world" in the context of the cleaning and restoration industries (particularly "young workers entering the field and their expectations for... how you train them").
Carpet Cleaning Myths Exposed: Insider Secrets Revealed
This 33-minute ISSA interview discusses several common misconceptions related to carpet cleaning.
3 Non-Negotiables for Effective AI Adoption in Building Management
Buildings.com article on proper implementation of artificial intelligence in smart building systems (extent of automation, proper data management, and human oversight)
Staffing Strategies that Meet Cleaning Needs
This CleanLink article discusses "a practical approach to making agency staffing work."
The Power of IoT in Facility Services
This 47-minute ISSA podcast (Episode 23 of the "Hard Refresh" series) discusses "how IoT is reshaping janitorial services—from demand-driven cleaning to real-time proof of service."
Misunderstanding pH
This article from the Fall 2025 edition of the Cleanfax magazine (P. 32-33) discusses the the common pitfall of assuming that the pH of a cleaning solution is the main factor that determines its strength, reactivity, and/or relative safety
Busyness vs. Business in the Age of AI
This 19-minute ISSA interview discusses "the difference between being busy and building a business that lasts" and the role of AI in business operations
How to Build a Unified Data Ecosystem
Buildings.com article on how to integrate "siloed data systems" for "remote control and real-time monitoring" via "smart building platforms powered by AI"
Get the Most Out of Your Security Technology Investment
Buildings.com article on "recent developments in the security tech space" and how security in business buildings should be applied