Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
How to Reduce Accessibility Deficiencies in Commercial Facilities
Buildings.com article on "common areas of deficiency and... practical solutions" for ADA compliance in commercial facilities
Spray-on Surface Biocide Shown to be Ineffective
Cleaning Maintenance & Management report on a study showing that "a commercial spray that claims to make surfaces self-disinfecting had no antimicrobial effect shortly after application" and its implications on the usage of "surface-anchoring quaternary ammonium salt (SAQAS)-based biocides" for extended protection against "surface contamination"
Human-centered AI: Transforming FM without losing trust
IFMA FMJ article on how to properly implement artificial intelligence in facility management in order to "keep people at the center of the journey"
Upgrade to First Class: Using FM to enhance airport experiences
IFMA FMJ article on the "crucial role" of facility management "in keeping airports operational while remaining flexible and adaptable to the ever-changing needs of airport infrastructure" (and possible options for "technology selection")
Integrating GenAI in Smart Buildings: Standards, Risks, and Readiness
Buildings.com article on the potential benefits of adopting "generative AI" and "digital twin" technology in facility management (and their possible cybersecurity risks)
How to Keep Floors Safe From Trips During Winter
CleanLink article on avoiding "slip-and-fall risks" caused by "winter weather"
The Missing Link In AI-Powered Facility Management
Facility Executive article on "[t]he partnership between AI algorithms and human expertise" in facility management
Uncover the Hidden Health Threats in Carpet
This 30-minute ISSA interview discusses "the science behind... lingering pollutants" in carpets and "what it really takes to remove them"
Choosing the Right Floor Scrubber: A practical decision framework
IFMA FMJ article on choosing the type of floor machine to use based on various factors including "facility type," "floor type," "traffic volume," "coverage area," "power source," and "storage, access, and mobility"
The Human-AI Partnership: Why FM’s future is about augmentation, not automation
IFMA FMJ article on the proper usage of AI to "amplify [the] expertise and strategic impact" of facility managers through a "division of labor" to "maximiz[e] both technological efficiency and human insight"
The Clean Revolution: Chemical, Smart Tech, Biomes, and Robotic Forces Converge
This 14-minute ISSA interview discusses "the four major innovation forces that are transforming the cleaning industry: chemical innovation, smart technology, biome control, and robotics."
INCLEAN (November 2025 - January 2026 Edition)
The November 2025 - January 2026 issue of ISSA's INCLEAN magazine discusses innovations in water usage in cleaning equipment (P. 23-25), the cleaning industry's role in waste reduction (P. 36-38), "infection prevention strategies" (P. 39-41), and "access security controls" (P. 42-43).