Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Building Operating Management (May / June 2026 Edition)
The May / June 2026 edition of the Building Operating Management magazine discusses "why resilience planning is now an operational imperative for facility executives" (P. 14-18), "incorporating AI into operations" in facility management (P. 20-22), and "flooring trends to watch" (P. 26-28).
When AI Guesses Wrong, Floors Pay the Price
This 30-minute ISSA interview discusses the potential pitfalls of using AI to "identify flooring materials and recommend proper maintenance procedures" due to existing technological limitations (and how to avoid them by utilizing the "human element")
Autonomous Cleaning Needs More Than Autonomous Machines
This 36-minute ISSA interview discusses how to get "robotics, AI, and automation... to work in real environments" and "how technology and front line teams can work together"
AI Decoded: How large language models (LLMs) actually work
IFMA FMJ article on "the four stages that every major AI language model... uses to produce a response" (and their implications for AI usage in facility management)
What is Quat Binding? Definitions, Risks, and Prevention
CleanLink article on "quat binding" as a side effect of the chemistry of quaternary ammonium compounds and how to avoid the issue
ISSA Today (May / June 2026 Edition)
The May / June 2026 edition of the ISSA Today magazine discusses the usage of "AI chatbots to... assist in decisions about the procurement and use of cleaning products" (P. 14-16), the concept of a sustainability specialist (P. 18-19), "benchmarking cleaning operations" (P. 28-30), women in leadership in the cleaning and facility services industry (P. 32-34), and the implications of "physical AI" for the cleaning industry (P. 36-38).
Cleaning Silk Floorcoverings: Understanding Its Physics
Cleanfax article on how silk carpets should be cleaned differently from wool carpets
The First Line Of Defense: Why Pest Exclusion Matters In Commercial Facilities
Facility Executive article on a "pest exclusion" strategy for pest control ("prevent pests from entering in the first place")
Cleaning Maintenance & Management (May / June 2026 Edition)
The May / June 2026 edition of the Cleaning Maintenance & Management magazine focuses on the theme of floor maintenance. Topics discussed include: "Flooring technologies and care strategies [that] support cleaner spaces" (P. 14-17), "proper wood floor care" (P. 18-21), "rethink[ing] the lifecycle of resilient flooring" (P. 22-24), and the usage of diamond floor pads for polishing floors (P. 28-30).
Contracting Profits (May / June 2026 Edition)
The May / June 2026 edition of the Contracting Profits magazine discusses selecting cleaners and disinfectants (P. 6-8), dual-bucket mopping systems (P. 9-11), and the results of the 2026 Building Service Contractor Market Study (P. 16-19).
Getting Ahead of the Curve: Strategies to help meet expectations at travel facilities
IFMA FMJ article on the maintenance of restrooms in transportation facilities (such as airports) in order to "deliver a superior user experience"
Robotics Are Changing the Landscape of K-12 Schools
Cleaning Maintenance & Management article on how "autonomous cleaning robots support school staff and enhance learning environments"