Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Defining Quality and Recording Common Defects
In this 30-minute video, Ron McCuen goes into the details of how common defects should be recorded as part of the inspection process.
Inspection Objectivity and Accuracy
How should inspections be done to ensure that the results are an accurate representation of a building’s condition?
Defining Clean: The Usual Suspects
What are the most common cleaning defects?