Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Facility Executive (December 2025 Edition)
The December 2025 edition of the Facility Executive magazine discusses the importance of proper HVAC maintenance for the sake of indoor air quality (P. 8-9), usage of robotic cleaning equipment and smart sensors in facility cleaning "to enhance human efforts" (P. 10-11), "AI action plan for facilities management" (P. 12-14), usage of AI for energy management (P. 16-17), "how facility managers can spot IAQ issues before they impact business" (P. 18-19), and infrastructure in higher education (P. 24-25).
Training in 2030: AI Coaches, Smart Glases, and the End of the Notepad
This 61-minute ISSA webinar discusses projected trends "for workforce training in the cleaning and restoration industries" by 2030: Increased usage of AI chatbots (and possibly "agentic AI"), wearable "augmented reality" (AR) devices, and real-time translation.
Human-centered AI: Transforming FM without losing trust
IFMA FMJ article on how to properly implement artificial intelligence in facility management in order to "keep people at the center of the journey"
The Missing Link In AI-Powered Facility Management
Facility Executive article on "[t]he partnership between AI algorithms and human expertise" in facility management
Uncover the Hidden Health Threats in Carpet
This 30-minute ISSA interview discusses "the science behind... lingering pollutants" in carpets and "what it really takes to remove them"
Beyond Comfort: FM’s role in workplace ergonomics & injury prevention
IFMA FMJ article on the facility manager's "role in supporting injury prevention by coordinating ergonomics initiatives"
Facility Management Challenges, Trends, and Predictions with IFMA’s Michael Geary
In this 16-minute Buildings.com podcast, IFMA President and CEO Michael V. Gear discusses "top trends and challenges facing FM and how to stay on top of them" and "predictions for the next 5-10 years of facility management"
Human vs The Machine
This 20-minute ISSA interview discusses emphasizing the "human" elements (such as "curiosity," critical thinking, and empathy) while using AI tools to work more efficiently
Cleanfax (Winter 2025 Edition)
The Winter 2025 edition of the Cleanfax magazine discusses "carpet fiber durability" (P. 6-7), "carpet maintenance to reduce allergens" (P. 8-9), "mold assessment" (P. 12-14), the results of the 2025 Carpet and Floor Cleaning Benchmarking Survey Report (P. 16-21), and common "carpet cleaning myths" (P. 28-29).
60 Seconds to Competent: Why Microlearning Beats the 3-Hour Training Session
This 61-minute ISSA webinar discusses how the "microlearning" approach (short-form and often in an electronic format) approach might make sense for training in the cleaning and restoration industry.
9 Dirtiest Surfaces in Public Restrooms
CleanLink article on a list from Hand Dryer USA "of the top nine germiest surfaces in restrooms, demonstrating where users should be wary and cleaners should focus their efforts"
Cleaning Maintenance & Management (November / December 2025 Edition)
The November / December 2025 edition of the Cleaning Maintenance & Management magazine discusses the results of the 2025 Building Service Contractor Benchmarking Survey Report (P. 8-12), "mold remediation protocols" (P. 14-16), "three ways to make hygiene training engaging and effective" (P. 22-23), "connect[ing] cleaning and air quality for healthy indoor spaces" (P. 24-26), "look[ing] beyond price when choosing a pest control service" (P. 35-37), safety and health concerns for cleaning staff working the night shift (P. 38-41), the importance of odor control in facilities (P. 42-43), and "welcoming the next generation of cleaners" (P. 46-48).