Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Carpet Cleaning Myths Exposed: Insider Secrets Revealed
This 33-minute ISSA interview discusses several common misconceptions related to carpet cleaning.
3 Non-Negotiables for Effective AI Adoption in Building Management
Buildings.com article on proper implementation of artificial intelligence in smart building systems (extent of automation, proper data management, and human oversight)
Staffing Strategies that Meet Cleaning Needs
This CleanLink article discusses "a practical approach to making agency staffing work."
INCLEAN (July / August 2025 Edition)
The July / August of 2025 edition of ISSA's INCLEAN magazine discusses "low-impact" cleaning equipment (P. 28-30), things to consider before adopting "AI, IoT, and automation" in cleaning operations (P. 34-36), proper handling of cleaning chemicals (P. 37-39).
Maintenance Sales News (July / August 2025 Edition)
The July / August 2025 edition of the Maintenance Sales News magazine discusses "maintenance / replacement parts strategy" for floor care equipment (P. 8-9) and the role of "distributors and commercial cleaning companies" in the "health and safety of the built environment" (P. 12-15); there are also listings of suppliers of ice melt products (P. 24-29) and "mop, brush, and broom manufacturers" (P. 32-40).
Charting the Course: The Future of Environmental Services
This 27-minute ISSA interview discusses using automation and sensor technology to solve problems in the cleaning industry.
Gamifying Worker Training: Gamification to Boost Training Effectiveness in Field Services
This 60-minute ISSA webinar discusses "how companies are transforming training and employee engagement through simple but powerful strategies" and how "recognition ... builds loyalty, prevents burnout, and drives employees to perform at their best."
People Over Platforms: Building Human-Centered AI
This 29-minute ISSA podcast (Episode 21 of the "Hard Refresh" series) discusses "what does a people-first approach to AI really look like?"
Beyond Automation: How SAVI 360 Supports Frontline Cleaning Teams
In this 23-minute ISSA interview, Optisolve representative Sanjaya Abeysinghe provides a demo of how their AI-powered "SAVI 360" platform can "[help] contractors and facility managers improve cleaning outcomes, drive accountability, and raise standards across facilities of all types."
Unlocking Savings and Improving Cleaning Performance: The Importance of Accurate Chemical Dilutions
In this 57-minute ISSA webinar, representatives from 3M discuss "the importance of accurate chemical dilutions" for "cleaning performance."
Integrating LEED Version 5 into Your Cleaning Operation
This 58-minute ISSA webinar discusses the changes in Version 5 of the LEED green building certification and their implications on the cleaning industry.
Contracting Profits (July / August 2025 Edition)
The July / August 2025 edition of the Contracting Profits magazine discusses how building service contractors (BSCs) "navigate 2025's challenges with creativity" (P. 4-8), "tips for a top-shelf restroom" (P. 33-35), and "job costing for profitable bids in contract cleaning services (P. 36-37).