Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Around-the-Clock Floor Care: Maintaining Hard Floors in High-Traffic Facilities
This 59-minute ISSA webinar discusses "tips on keeping your facility’s floors in prime condition without significantly disrupting building needs," such as "scheduling the best times to clean and restore flooring in high-traffic areas" and "choosing equipment and accessories that simplify floor cleaning and restoration processes."
The Future of Facility Care: Integrating Automation & Sustainability
This 51-minute ISSA webinar discusses "the latest advancements in automated maintenance solutions" that "not only improve operational efficiency but also significantly reduce environmental impact," and "how to leverage data analytics to optimize resource usage, enhance indoor air quality, and ensure compliance with sustainability standards."
CleanTalk - Floor Care & Maintenance: Best Practices
This 63-minute CleanLink webinar discusses "the key differences between vinyl types," "how to avoid costly mistakes," "what to do when floors need restoration," and "the right tools, equipment, products, and daily maintenance techniques." (Note: A free registration is required to access the video.)
The Blame Game: How to Sort Fact From Fault on Flooring Fails
This 32-minute ISSA interview discusses "the complex issues that affect both carpet and hard surface flooring" such as "discoloration, stains, buckling, delamination, watermarking / pooling" and "who’s really at fault... when flooring complaints arise"
Facility Cleaning Decisions (May / June 2025 Edition)
The May / June 2025 edition of the Facility Cleaning Decisions magazine discusses "natural disaster preparation and recovery" (P. 6-8), "current trends and overcoming... challenges" for the cleaning industry (P. 12-15), how to "improve cleaning performance while contending with staff and budget issues" in the context of floor maintenance (P. 16-18), and "making the case for SOP [standard operating procedure] development" when managing educational facilities (P. 20-21).
The Robot Revolution: AI, Autonomy & the Future of Cleaning
This 43-minute ISSA podcast (Episode 12 of the "Hard Refresh" series) discusses "the future of robotics in the cleaning industry": "how AI and robotics are transforming facility management without replacing frontline workers"
Bridging the Language Gap: Overcoming Training Obstacles for Spanish Speaking Staff
This 60-minute ISSA webinar discusses "practical, field-tested strategies to improve multilingual training, streamline communication, and create a workplace where everyone... can succeed"
Removing and Preventing Uric Acid Scale in Urinals
Cleaning Maintenance & Management article on how to deal with uric acid scale build-up "in high-traffic restrooms"
Cleaning Maintenance & Management (May / June 2025 Edition)
The May / June 2025 edition of the Cleaning Maintenance & Management magazine discusses "implementing autonomous mobile robots into your cleaning program" (P. 8-10), "protecting women from cleaning chemical hazards" (P. 12-14), "maintaining niche sustainable flooring" (P. 22-25), "mitigating hearing loss risks for facility service workers" (P. 26-28), "navigating the challenges of school floor care" (P. 36-37), "preventive cleaning strategies and floor renewal systems" to "extend the life of flooring" (P. 40-41), and "data-driven workloading" (P. 42-44).
ISSA Today (May / June 2025 Edition)
The May / June 2025 edition of the ISSA Today magazine discusses "digital product passports" for managing data associated with cleaning products (P. 8-10), usage of AI "in sales and marketing for the cleaning industry" (P. 18-19), "women in leadership... in facility solutions" (P. 20-21), and "understanding climate risk reporting and transparency" (P. 22-23).
Contracting Profits (May / June 2025 Edition)
The May / June 2025 edition of the Contracting Profits magazine discusses "navigating the green cleaning landscape" (P. 6-8), "modernizing mopping" (P. 9-11), and the results of the 2025 Building Services Contractor Market Study (P. 16-20).
Cleaning with Purpose: Ergonomics, ESG, and Results that Matter
This 25-minute ISSA interview discusses "how facility managers can protect frontline workers from preventable injuries through ergonomic best practices," "the shift from task-based to results-based cleaning," "how cleaning is valued in different parts of the world," and "environmental, social, and governance (ESG) goals in cleaning operations."