Topics covered

• 7:40 Using IoT to ensure "proof of service" / Example of using sensor data on occupancy to optimize the cleaning process
• 13:29 Handling the human element when using IoT technology / Example of using data to show a need for increased staffing
• 18:46 Addressing the underlying concerns behind possible resistance to IoT technology
• 24:30 How IoT technology and honest communication could affect the bottom line of janitorial companies
• 29:02 Using data and integration of technology to support "demand-driven cleaning" and improve compliance
• 38:02 "Data-driven" vs. "data influence" / adapting to exceptions with a proactive approach with IoT usage