Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Building Operating Management (September 2025 Edition)
The September 2025 edition of the Building Operating Management magazine discusses using "facilities data" for management purposes (P. 12-14), "smart" fire protection systems (P. 15-17), solar projects at the Catholic University of America (CUA) in Washington, D.C. (P. 18-20), and the NFMT Remix 2025 conference in Orlando, FL (P. 24).
3 Non-Negotiables for Effective AI Adoption in Building Management
Buildings.com article on proper implementation of artificial intelligence in smart building systems (extent of automation, proper data management, and human oversight)
The Power of IoT in Facility Services
This 47-minute ISSA podcast (Episode 23 of the "Hard Refresh" series) discusses "how IoT is reshaping janitorial services—from demand-driven cleaning to real-time proof of service."
How to Build a Unified Data Ecosystem
Buildings.com article on how to integrate "siloed data systems" for "remote control and real-time monitoring" via "smart building platforms powered by AI"
ISSA Show North America 2025 Emphasizes Technology & Innovation
Cleanfax article on the upcoming ISSA Show North America 2025 conference
INCLEAN (July / August 2025 Edition)
The July / August of 2025 edition of ISSA's INCLEAN magazine discusses "low-impact" cleaning equipment (P. 28-30), things to consider before adopting "AI, IoT, and automation" in cleaning operations (P. 34-36), proper handling of cleaning chemicals (P. 37-39).
Maintenance Sales News (July / August 2025 Edition)
The July / August 2025 edition of the Maintenance Sales News magazine discusses "maintenance / replacement parts strategy" for floor care equipment (P. 8-9) and the role of "distributors and commercial cleaning companies" in the "health and safety of the built environment" (P. 12-15); there are also listings of suppliers of ice melt products (P. 24-29) and "mop, brush, and broom manufacturers" (P. 32-40).
Charting the Course: The Future of Environmental Services
This 27-minute ISSA interview discusses using automation and sensor technology to solve problems in the cleaning industry.
People Over Platforms: Building Human-Centered AI
This 29-minute ISSA podcast (Episode 21 of the "Hard Refresh" series) discusses "what does a people-first approach to AI really look like?"
Beyond Automation: How SAVI 360 Supports Frontline Cleaning Teams
In this 23-minute ISSA interview, Optisolve representative Sanjaya Abeysinghe provides a demo of how their AI-powered "SAVI 360" platform can "[help] contractors and facility managers improve cleaning outcomes, drive accountability, and raise standards across facilities of all types."
The AI Advantage
IFMA FMJ article on possible applications of AI tools in facility management, such as predictive / preventive maintenance, energy optimization, routine task automation, safety / security enhancements, space utilization, and indoor air quality
Biometrics, Buy-In & Behavioral Change
This 37-minute ISSA podcast (Episode 19 of the "Hard Refresh" series) discusses "biometric tech in the janitorial world... and why success has way more to do with people than software."