Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Facility Cleaning Decisions (January / February 2022 Edition)
The January / February 2022 edition of the Facility Cleaning Decisions magazine discusses robotic vacuums (P. 10-12), "the difference between cleaners, disinfectants, and sanitizers, and when and how to use them" (P. 13-15), and "managing expectations of cleaning and indoor air quality as facilities reopen" (P. 16-17).
The Training Myth
How should training for cleaners be conducted? The "traditional" approach might not be best.
The "OIC" Rule
Vince explains why following the "Only Item Condition" rule when recording cleaning defects is a good way to improve a cleaning system.
Defining Quality and Recording Common Defects
In this 30-minute video, Ron McCuen goes into the details of how common defects should be recorded as part of the inspection process.
Inspection Objectivity and Accuracy
How should inspections be done to ensure that the results are an accurate representation of a building’s condition?
Defining Clean: The Usual Suspects
What are the most common cleaning defects?