Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Human vs The Machine
This 20-minute ISSA interview discusses emphasizing the "human" elements (such as "curiosity," critical thinking, and empathy) while using AI tools to work more efficiently
Cleanfax (Winter 2025 Edition)
The Winter 2025 edition of the Cleanfax magazine discusses "carpet fiber durability" (P. 6-7), "carpet maintenance to reduce allergens" (P. 8-9), "mold assessment" (P. 12-14), the results of the 2025 Carpet and Floor Cleaning Benchmarking Survey Report (P. 16-21), and common "carpet cleaning myths" (P. 28-29).
60 Seconds to Competent: Why Microlearning Beats the 3-Hour Training Session
This 61-minute ISSA webinar discusses how the "microlearning" approach (short-form and often in an electronic format) approach might make sense for training in the cleaning and restoration industry.
9 Dirtiest Surfaces in Public Restrooms
CleanLink article on a list from Hand Dryer USA "of the top nine germiest surfaces in restrooms, demonstrating where users should be wary and cleaners should focus their efforts"
Cleaning Maintenance & Management (November / December 2025 Edition)
The November / December 2025 edition of the Cleaning Maintenance & Management magazine discusses the results of the 2025 Building Service Contractor Benchmarking Survey Report (P. 8-12), "mold remediation protocols" (P. 14-16), "three ways to make hygiene training engaging and effective" (P. 22-23), "connect[ing] cleaning and air quality for healthy indoor spaces" (P. 24-26), "look[ing] beyond price when choosing a pest control service" (P. 35-37), safety and health concerns for cleaning staff working the night shift (P. 38-41), the importance of odor control in facilities (P. 42-43), and "welcoming the next generation of cleaners" (P. 46-48).
ISSA Today (November / December 2025 Edition)
The November / December 2025 edition of the ISSA Today magazine discusses the subtle difference between "sustainability" and "green cleaning" (P. 4-5 / 24-26), how "touchpoints... drive transmission" of respiratory illnesses (P. 20-22), "holistic strategies for healthy buildings" by "connect[ing] cleaning and air quality" (P. 28-30), "smart" restroom technology (P. 42-43), and "robotic floor cleaning" (P. 46-48).
Facility Cleaning Decisions (November / December 2025 Edition)
The November / December 2025 edition of the Facility Cleaning Decisions magazine discusses "how to motivate cleaning teams through engagement and recognition" (P. 6-7), potential benefits of day cleaning (P. 8-9), the results of the 2025 Facility Cleaning Decisions Salary Survey regarding cleaning managers (P. 10-14), usage of virtual reality (VR) technology for "training maintenance and janitorial workers" (P. 15-17), addressing vape usage in schools (P. 18-19), and the possible negative implications of reducing vacuuming frequency (P. 20-22).
Building Services Management (November 2025 Edition)
The November 2025 edition of the Building Services Management magazine discusses "safe practices for working in winter weather" (P. 12-14), "modern ways to attract and retain cleaning employees" (P. 18-19), avoiding "moisture issues" with LVT floors (P. 20-21), "facility maintenance to keep students safe at school" (P. 26-27), "empowering cleaning staff" (P. 30-31), and usage of UV light in healthcare settings to reduce infection risk (P. 32-35).
Future-Ready Infection Prevention: Strategy, Tools, and Engagement
This 71-minute CleanLink webinar discusses "how data-driven risk management can strengthen and sustain effective infection control programs." (Note: A free registration is required to access the video.)
How Can You Improve Indoor Air Quality: Practical Cleaning Tips
ISSA article on "a step-by-step approach you can take" to improve Indoor Air Quality (IAQ) in facilities
Maintenance Sales News (September 2025 Edition)
The September 2025 edition of the Maintenance Sales News magazine discusses how distributors can "become true partners to facility managers" (P. 10), the importance of trash liners (P. 12-14), the "TACT" framework (time, agitation, chemical, and temperature) for the cleaning industry (P. 20), and the ISSA Show North America 2025 conference (P. 28-37)– including a listing of products from selected exhibitors (P. 38-46).
Are AI-Enabled Bots Undermining Safety Training?
Facility Executive article on the risk that "advanced AI agents" could be used to bypass safety training courses