Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
The People Factor: Crafting successful AI strategy that keeps humans in the mix
IFMA FMJ article on using "human capabilities" (such as "contextual experience and knowledge") to "balance out AI limitations" in facility management
Top 3 Common Cleaning Misconceptions
CleanLink article on three common mistakes in cleaning and disinfection procedures that could make them ineffective
Accident Prevention at Schools: How a safety focus can lower risks
IFMA FMJ article on how "facility and maintenance staff play a vital role in reducing risks that lead to accidents and keeping students safe"
How Inconsistent Floor Maintenance Increases Safety Risks in Commercial Buildings
Buildings.com article on avoiding "slip risks" through proper "cleaning methods and schedules" and "standardized maintenance"
Q&A with the Experts in Healthcare: Reducing Pathogen Risks from the Ground Up
This 56-minute ISSA interview discusses the role of floors in "microbial transmission" and how floors should be "cleaned and disinfected" in healthcare settings
Higher Returns: 3 steps to help FMs rethink cleaning protocols
IFMA FMJ article on avoiding "harsh chemicals in cleaning products," their implications on indoor air quality (and therefore occupant health), and the importance of audits of cleaning protocols
Building Services Management (January 2026 Edition)
The January 2026 edition of the Building Services Management magazine discusses the usage of "autonomous mobile robots" in the cleaning industry (P. 14-15), "cleaning and sanitation for odor control" (P. 16-17), usage of AI "in improving trash sorting" (P. 18-19), "mold cleanup methods" (P. 26-27), and usage of AI for energy optimization (P. 28-29).
Facility Executive (December 2025 Edition)
The December 2025 edition of the Facility Executive magazine discusses the importance of proper HVAC maintenance for the sake of indoor air quality (P. 8-9), usage of robotic cleaning equipment and smart sensors in facility cleaning "to enhance human efforts" (P. 10-11), "AI action plan for facilities management" (P. 12-14), usage of AI for energy management (P. 16-17), "how facility managers can spot IAQ issues before they impact business" (P. 18-19), and infrastructure in higher education (P. 24-25).
Training in 2030: AI Coaches, Smart Glases, and the End of the Notepad
This 61-minute ISSA webinar discusses projected trends "for workforce training in the cleaning and restoration industries" by 2030: Increased usage of AI chatbots (and possibly "agentic AI"), wearable "augmented reality" (AR) devices, and real-time translation.
Human-centered AI: Transforming FM without losing trust
IFMA FMJ article on how to properly implement artificial intelligence in facility management in order to "keep people at the center of the journey"
Building Sustainable Performance in Government Buildings with the BOMA 360 Program
Case study about two government buildings utilizing the BOMA 360 Performance Program to help them accomplish their goals
The Missing Link In AI-Powered Facility Management
Facility Executive article on "[t]he partnership between AI algorithms and human expertise" in facility management