Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
The Truth About Waterproof Flooring
Cleaning Maintenance & Management article on possible pitfalls related to water-resistant flooring options (moistures issues for the layer underneath it / exposure to contaminated water)
ISSA Today (September / October 2025 Edition)
The September / October 2025 edition of the ISSA Today magazine discusses the ISSA Show North America 2025 conference (P. 8-11), "connecting building environments directly to human health outcomes" (P. 12-14), the results from a 2025 ISSA survey on the availability of period care products in public facilities (P. 20-22), "why robotic cleaning has reached its tipping point" for becoming "operational standards" (P. 28-29), and "managing profitability in a rising-cost environment" (P. 30-32).
Sanitary Maintenance (September 2025 Edition)
The September 2025 edition of the Sanitary Maintenance magazine discusses "rightsizing" cleaning programs (P. 8-9), the subtle distinction between "green" and "sustainable" cleaning products (P. 10-13), and the role of distributors in "machine maintenance" (P. 18-20).
Mold Disrupts Back-to-School Schedules in Michigan, Pennsylvania
Cleanfax article on recent mold incidents at some K-12 public schools in Michigan and Pennsylvania
Q&A with the Experts in Healthcare: Disinfectant and Surface Compatibility
This 45-minute ISSA interview discusses "surface disinfection compatibility" (the need to clean various surface materials differently because of the chemistry involved).
Building Services Management (September 2025 Edition)
The September 2025 edition of the Building Services Management magazine discusses "best practices for snow and ice removal" (P. 12-14), "IAQ strategies for commercial HVAC" regarding "common pollutants" (P. 16-18), "effective inventory control" for restrooms (P. 20-21), prevention of healthcare-acquired infections (P. 22-23), safety considerations related to "mobile elevated work platforms" (P. 24-25), "carpet care tips" for "bodily fluids" (P. 28-29), and "chemical dilution control" for cleaning chemicals and disinfectants (P. 32-33).
The ABCs of Back-to-School Cleaning
Cleaning Maintenance & Management article on how schools can prepare for the upcoming academic year by "conduct[ing] a top to bottom cleaning"
Charting the Course: The Future of Environmental Services
This 27-minute ISSA interview discusses using automation and sensor technology to solve problems in the cleaning industry.
Building Services Management (August 2025 Edition)
The August 2025 edition of the Building Services Management magazine discusses "cleaning for wellness" (P. 14), "technology standard for fire and life safety" (P. 16-17), new guidelines for automatic doors in K-12 schools in the context of access control and security (P. 18-19), worker safety considerations in the event of heat (P. 24), maintenance of external concrete (P. 26-27), and protection of "boiler and fuel systems" from potential damage in the event of natural disasters (P. 28-29).
From Acid to AI: 60 Years of Cleaning Innovation
This 29-minute ISSA podcast (Episode 20 of the "Hard Refresh" series) discusses the evolution of cleaning technology "from hydrochloric acid to AI-powered operations" and how to promote and implement technology in the janitorial industry.
Unlocking Savings and Improving Cleaning Performance: The Importance of Accurate Chemical Dilutions
In this 57-minute ISSA webinar, representatives from 3M discuss "the importance of accurate chemical dilutions" for "cleaning performance."
ISSA Today (July / August 2025 Edition)
The July / August 2025 edition of the ISSA Today magazine discusses "the causes and contaminants affecting indoor air quality" (P. 10-12), "the power of AI agents" for automating repeatable tasks (P. 14-15), "defining cleaning for health through metrics" (P. 16-18), and "strategic execution" of "your facility management plan" (P. 26-30).