Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Customer Feedback Systems
Suppliers of cleaning / maintenance feedback systems (e.g. customer satisfaction surveys and maintenance requests)
Defining Clean: The Usual Suspects
What are the most common cleaning defects?