Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.

Defining Quality and Recording Common Defects

In this 30-minute video, Ron McCuen goes into the details of how common defects should be recorded as part of the inspection process.

The Dirty Dozen and Your Image

List of 12 most common high-touch points

Ethics and Dirty Toilets

Are dirty toilets to blame for questionable behavior by building occupants?

The Value of Clean

An ISSA report showed that keeping facilities clean makes has major financial implications.
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