Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
How Workplace Analytics Helps Owners Right-Size Space and Cut Costs
Buildings.com article on the usage of AI tools "for smarter space planning... in a hybrid work environment"
Building Services Management (January 2026 Edition)
The January 2026 edition of the Building Services Management magazine discusses the usage of "autonomous mobile robots" in the cleaning industry (P. 14-15), "cleaning and sanitation for odor control" (P. 16-17), usage of AI "in improving trash sorting" (P. 18-19), "mold cleanup methods" (P. 26-27), and usage of AI for energy optimization (P. 28-29).
Facility Maintenance Decisions (January 2026 Edition)
The January 2026 edition of the Facility Maintenance Decisions magazine discusses continuous improvement in facility management (P. 4-5), sustainability projects at Tampa International Airport (P. 6-9), "practical strategies for keeping grounds equipment efficient, reliable, and responsive to labor and technology challenges" (P. 10-12), and "drain cleaning and maintenance" (P. 16-18).
Holiday Diagnostics: Using decreased occupancy to optimize facility performance
IFMA FMJ article on using the end-of-year holiday season to measure the "true performance baseline" of commercial facilities and "expose hidden inefficiencies"
Facility Executive (December 2025 Edition)
The December 2025 edition of the Facility Executive magazine discusses the importance of proper HVAC maintenance for the sake of indoor air quality (P. 8-9), usage of robotic cleaning equipment and smart sensors in facility cleaning "to enhance human efforts" (P. 10-11), "AI action plan for facilities management" (P. 12-14), usage of AI for energy management (P. 16-17), "how facility managers can spot IAQ issues before they impact business" (P. 18-19), and infrastructure in higher education (P. 24-25).
Upgrade to First Class: Using FM to enhance airport experiences
IFMA FMJ article on the "crucial role" of facility management "in keeping airports operational while remaining flexible and adaptable to the ever-changing needs of airport infrastructure" (and possible options for "technology selection")
Integrating GenAI in Smart Buildings: Standards, Risks, and Readiness
Buildings.com article on the potential benefits of adopting "generative AI" and "digital twin" technology in facility management (and their possible cybersecurity risks)
The Missing Link In AI-Powered Facility Management
Facility Executive article on "[t]he partnership between AI algorithms and human expertise" in facility management
The Human-AI Partnership: Why FM’s future is about augmentation, not automation
IFMA FMJ article on the proper usage of AI to "amplify [the] expertise and strategic impact" of facility managers through a "division of labor" to "maximiz[e] both technological efficiency and human insight"
The Clean Revolution: Chemical, Smart Tech, Biomes, and Robotic Forces Converge
This 14-minute ISSA interview discusses "the four major innovation forces that are transforming the cleaning industry: chemical innovation, smart technology, biome control, and robotics."
The Predictive Edge: A roadmap for smarter FM
IFMA FMJ article on the adoption of a "predictive maintenance" strategy in order to avoid "unplanned downtime, costly emergency interventions, energy inefficiencies, and compliance violations"
Human vs The Machine
This 20-minute ISSA interview discusses emphasizing the "human" elements (such as "curiosity," critical thinking, and empathy) while using AI tools to work more efficiently