Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Human-centered AI: Transforming FM without losing trust
IFMA FMJ article on how to properly implement artificial intelligence in facility management in order to "keep people at the center of the journey"
Upgrade to First Class: Using FM to enhance airport experiences
IFMA FMJ article on the "crucial role" of facility management "in keeping airports operational while remaining flexible and adaptable to the ever-changing needs of airport infrastructure" (and possible options for "technology selection")
Building Sustainable Performance in Government Buildings with the BOMA 360 Program
Case study about two government buildings utilizing the BOMA 360 Performance Program to help them accomplish their goals
Integrating GenAI in Smart Buildings: Standards, Risks, and Readiness
Buildings.com article on the potential benefits of adopting "generative AI" and "digital twin" technology in facility management (and their possible cybersecurity risks)
The Missing Link In AI-Powered Facility Management
Facility Executive article on "[t]he partnership between AI algorithms and human expertise" in facility management
Building Operating Management (December 2025 Edition)
The December 2025 edition of the Building Operating Management magazine discusses "AI utilization" in facilities management in the University of Maine System (P. 4-7), "renovating facilities to enhance resilience" (P. 8-10), and "compliance strategies and tactics" for "building performance standards" (P. 12-14).
Building Services Management (December 2025 Edition)
The December 2025 edition of the Building Services Management magazine discusses "anti-bacterial paint" as "hygienic wall coatings" in healthcare settings (P. 20-21), autonomous mobile robotic (AMR) cleaning equipment (P. 22-23), "winter pest control" (P. 26-27), and "scientific principles of odor control" (P. 28-29).
Finding the Unfindable: How precision leak detection saves facilities thousands
IFMA FMJ article on how facility managers can avoid catastrophic damage to their buildings by using sensors to "find leaks quickly, fix them efficiently, and prevent them from coming back... while minimizing disruption to operations"
Facility Management Challenges, Trends, and Predictions with IFMA’s Michael Geary
In this 16-minute Buildings.com podcast, IFMA President and CEO Michael V. Gear discusses "top trends and challenges facing FM and how to stay on top of them" and "predictions for the next 5-10 years of facility management"
Cleaning Schedules Set by Plants
Cleaning Maintenance & Management article on the emerging technology of using "sensor-equipped plants" for the purpose of "predictive cleaning"
Cleaning Maintenance & Management (November / December 2025 Edition)
The November / December 2025 edition of the Cleaning Maintenance & Management magazine discusses the results of the 2025 Building Service Contractor Benchmarking Survey Report (P. 8-12), "mold remediation protocols" (P. 14-16), "three ways to make hygiene training engaging and effective" (P. 22-23), "connect[ing] cleaning and air quality for healthy indoor spaces" (P. 24-26), "look[ing] beyond price when choosing a pest control service" (P. 35-37), safety and health concerns for cleaning staff working the night shift (P. 38-41), the importance of odor control in facilities (P. 42-43), and "welcoming the next generation of cleaners" (P. 46-48).
Building Services Management (November 2025 Edition)
The November 2025 edition of the Building Services Management magazine discusses "safe practices for working in winter weather" (P. 12-14), "modern ways to attract and retain cleaning employees" (P. 18-19), avoiding "moisture issues" with LVT floors (P. 20-21), "facility maintenance to keep students safe at school" (P. 26-27), "empowering cleaning staff" (P. 30-31), and usage of UV light in healthcare settings to reduce infection risk (P. 32-35).