Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Building Services Management (January 2022 Edition)
The January 2022 edition of the Building Services Management magazine discusses "how and when to" clean and disinfect (P. 12-13), "vacuum cleaner essentials for proper carpet care" (P. 14), and "restroom upgrades and cleaning tips" (P. 20-21).
Customer Feedback Systems
Suppliers of cleaning / maintenance feedback systems (e.g. customer satisfaction surveys and maintenance requests)
Asset / Maintenance Management
Suppliers of facility management software platforms that focus on asset mapping and maintenance management
Floor Maintenance Pads
List of suppliers of floor maintenance pads
Floor Maintenance Products
List of suppliers of chemicals used in floor maintenance
Defining Quality and Recording Common Defects
In this 30-minute video, Ron McCuen goes into the details of how common defects should be recorded as part of the inspection process.
Inspection Objectivity and Accuracy
How should inspections be done to ensure that the results are an accurate representation of a building’s condition?
Don’t Be A Guinea Pig: Hiring The Right Cleaning Contractor For The Job
How do you know that the contractor that looks the best on paper is actually the best one for the job?