Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.

Building Services Management (March 2022 Edition)

The March 2022 edition of the Building Services Management magazine discusses "water efficiency" in "spring grounds maintenance" (P. 16-17), the importance of "hand dryers for today's restroom" (P. 20-21), floor care based on "design" and "maintenance frequency" (P. 22-23), and "considerations for planning an accessible restroom" (P. 30-31).

Cleaning Maintenance & Management (January / February 2022 Edition)

The January / February 2022 edition of the Cleaning Maintenance & Management magazine discusses "how to establish a roadmap for safer and more sustainable environmental cleaning" (P. 18-20), using ventilation and "air purification" to "prevent the spread of infectious diseases" (P. 24-26), attention to detail in floor maintenance (P. 28-29), and "disinfection protocols for public buildings" (P. 30-31).

ISSA Today (January / February 2022 Edition)

The January / February 2022 edition of the ISSA Today magazine discusses "air purification" and "ventilation" as strategies to "reduce the risk of disease transmission" (P. 9-11), "long-term equipment rental" as a possible approach for accessing cleaning equipment (P. 22-23), and "the impact of continuously active disinfectants" (P. 27).

Building Services Management (February 2022 Edition)

The February 2022 edition of the Building Services Management magazine discusses "IAQ and radon mitigation" (P. 12-13), "solutions to monitor and verify status on indoor spaces" (P. 20-21), "how to clean and disinfect" to reduce infection risk (P. 22-23), "propane-powered floor maintenance" (P. 26-27), and "physical and human factors in slip and fall prevention" (P. 30-31).

Building Services Management (January 2022 Edition)

The January 2022 edition of the Building Services Management magazine discusses "how and when to" clean and disinfect (P. 12-13), "vacuum cleaner essentials for proper carpet care" (P. 14), and "restroom upgrades and cleaning tips" (P. 20-21).

Customer Feedback Systems

Suppliers of cleaning / maintenance feedback systems (e.g. customer satisfaction surveys and maintenance requests)

Asset / Maintenance Management

Suppliers of facility management software platforms that focus on asset mapping and maintenance management

Floor Maintenance Pads

List of suppliers of floor maintenance pads

Floor Maintenance Products

List of suppliers of chemicals used in floor maintenance

Defining Quality and Recording Common Defects

In this 30-minute video, Ron McCuen goes into the details of how common defects should be recorded as part of the inspection process.

Inspection Objectivity and Accuracy

How should inspections be done to ensure that the results are an accurate representation of a building’s condition?

Don’t Be A Guinea Pig: Hiring The Right Cleaning Contractor For The Job

How do you know that the contractor that looks the best on paper is actually the best one for the job?
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