Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Biometrics, Buy-In & Behavioral Change
This 37-minute ISSA podcast (Episode 19 of the "Hard Refresh" series) discusses "biometric tech in the janitorial world... and why success has way more to do with people than software."
ISSA Today (July / August 2025 Edition)
The July / August 2025 edition of the ISSA Today magazine discusses "the causes and contaminants affecting indoor air quality" (P. 10-12), "the power of AI agents" for automating repeatable tasks (P. 14-15), "defining cleaning for health through metrics" (P. 16-18), and "strategic execution" of "your facility management plan" (P. 26-30).
Contracting Profits (July / August 2025 Edition)
The July / August 2025 edition of the Contracting Profits magazine discusses how building service contractors (BSCs) "navigate 2025's challenges with creativity" (P. 4-8), "tips for a top-shelf restroom" (P. 33-35), and "job costing for profitable bids in contract cleaning services (P. 36-37).
Bridging the Language Gap: Overcoming Training Obstacles for Spanish Speaking Staff
This 60-minute ISSA webinar discusses "practical, field-tested strategies to improve multilingual training, streamline communication, and create a workplace where everyone... can succeed"
Cleaning Maintenance & Management (May / June 2025 Edition)
The May / June 2025 edition of the Cleaning Maintenance & Management magazine discusses "implementing autonomous mobile robots into your cleaning program" (P. 8-10), "protecting women from cleaning chemical hazards" (P. 12-14), "maintaining niche sustainable flooring" (P. 22-25), "mitigating hearing loss risks for facility service workers" (P. 26-28), "navigating the challenges of school floor care" (P. 36-37), "preventive cleaning strategies and floor renewal systems" to "extend the life of flooring" (P. 40-41), and "data-driven workloading" (P. 42-44).
ISSA Today (May / June 2025 Edition)
The May / June 2025 edition of the ISSA Today magazine discusses "digital product passports" for managing data associated with cleaning products (P. 8-10), usage of AI "in sales and marketing for the cleaning industry" (P. 18-19), "women in leadership... in facility solutions" (P. 20-21), and "understanding climate risk reporting and transparency" (P. 22-23).
Facility Executive (April 2025 Edition)
The April 2025 edition of the Facility Executive magazine discusses "improving building operations with cloud-based applications" (P. 6-8), "ensuring fire extinguishers evolve with building needs" (P. 14-15), "investing in resilient and sustainable building envelope solutions" in educational facilities (P. 16-18), "how facilities can ensure operation resilience" (P. 21-22), and "best practices for video surveillance cybersecurity and management" (P. 24-25).
Facility Cleaning Decisions (March / April 2025 Edition)
The March / April 2025 edition of the Facility Cleaning Decisions magazine discusses "improving efficiency with tools that are ergonomic and versatile" in the context of commercial cleaning (P. 6-8), accessibility of handwashing options such as no-touch solutions" (P. 9-11), "how Chicago Public Schools benefits from shifting to in-house cleaning programs" (P. 12-15), "how the labor shortage is impacting the cleaning industry" (P. 16-17), and Fairfield University's efforts to "stop waste at the source" (P. 20-22).
Building Operating Management (March / April 2025 Edition)
The March / April 2025 edition of the Building Operating Management magazine discusses "all-in-one sink and hand drying stations" in restrooms (P. 8-10), how a "Kentucky school district realizes massive energy savings [and] building upgrades with performance contracting" (P. 12-15), and "green roof systems" (P. 16-18).
Facility Cleaning Decisions (January / February 2025 Edition)
The January / February 2025 edition of the Facility Cleaning Decisions magazine discusses "how to manage competing work preferences on a custodial team" (P. 8-9), the results of the 2024 FCD Complaints Survey on "common occupant complaints and how facility managers respond" (P. 10-15), usage of cleaning chemicals with a near-neutral pH "and how they work" (P. 16-18), and choosing the right type of vacuum for the application (P. 19-21).
Facility Maintenance Decisions (February / March 2025 Edition)
The February / March 2025 edition of the Facility Maintenance Decisions magazine discusses "sustainability and efficiency" in water heating at Quinnipiac University (P. 6-9), industry trends in grounds management (P. 10-12) and restroom fixtures (P. 17-19), and "strategies for successful exterior inspections" (P. 14-16).
ISSA Today (November / December 2024 Edition)
The November / December 2024 edition of the ISSA Today magazine discusses "how biofilms affect surface cleaning" (P. 22-24), "leadership in facility management" (P. 26-28), the upcoming Version 5 revision of the LEED green building certification (P. 30-31), and various approaches for "measuring cleaning performance" (P. 32-34).