Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Biometrics, Buy-In & Behavioral Change
This 37-minute ISSA podcast (Episode 19 of the "Hard Refresh" series) discusses "biometric tech in the janitorial world... and why success has way more to do with people than software."
Unlocking Savings and Improving Cleaning Performance: The Importance of Accurate Chemical Dilutions
In this 57-minute ISSA webinar, representatives from 3M discuss "the importance of accurate chemical dilutions" for "cleaning performance."
Integrating LEED Version 5 into Your Cleaning Operation
This 58-minute ISSA webinar discusses the changes in Version 5 of the LEED green building certification and their implications on the cleaning industry.
Contracting Profits (July / August 2025 Edition)
The July / August 2025 edition of the Contracting Profits magazine discusses how building service contractors (BSCs) "navigate 2025's challenges with creativity" (P. 4-8), "tips for a top-shelf restroom" (P. 33-35), and "job costing for profitable bids in contract cleaning services (P. 36-37).
Around-the-Clock Floor Care: Maintaining Hard Floors in High-Traffic Facilities
This 59-minute ISSA webinar discusses "tips on keeping your facility’s floors in prime condition without significantly disrupting building needs," such as "scheduling the best times to clean and restore flooring in high-traffic areas" and "choosing equipment and accessories that simplify floor cleaning and restoration processes."
The Future of Facility Care: Integrating Automation & Sustainability
This 51-minute ISSA webinar discusses "the latest advancements in automated maintenance solutions" that "not only improve operational efficiency but also significantly reduce environmental impact," and "how to leverage data analytics to optimize resource usage, enhance indoor air quality, and ensure compliance with sustainability standards."
Facility Cleaning Decisions (May / June 2025 Edition)
The May / June 2025 edition of the Facility Cleaning Decisions magazine discusses "natural disaster preparation and recovery" (P. 6-8), "current trends and overcoming... challenges" for the cleaning industry (P. 12-15), how to "improve cleaning performance while contending with staff and budget issues" in the context of floor maintenance (P. 16-18), and "making the case for SOP [standard operating procedure] development" when managing educational facilities (P. 20-21).
The Robot Revolution: AI, Autonomy & the Future of Cleaning
This 43-minute ISSA podcast (Episode 12 of the "Hard Refresh" series) discusses "the future of robotics in the cleaning industry": "how AI and robotics are transforming facility management without replacing frontline workers"
Bridging the Language Gap: Overcoming Training Obstacles for Spanish Speaking Staff
This 60-minute ISSA webinar discusses "practical, field-tested strategies to improve multilingual training, streamline communication, and create a workplace where everyone... can succeed"
Cleaning Maintenance & Management (May / June 2025 Edition)
The May / June 2025 edition of the Cleaning Maintenance & Management magazine discusses "implementing autonomous mobile robots into your cleaning program" (P. 8-10), "protecting women from cleaning chemical hazards" (P. 12-14), "maintaining niche sustainable flooring" (P. 22-25), "mitigating hearing loss risks for facility service workers" (P. 26-28), "navigating the challenges of school floor care" (P. 36-37), "preventive cleaning strategies and floor renewal systems" to "extend the life of flooring" (P. 40-41), and "data-driven workloading" (P. 42-44).
Cleaning with Purpose: Ergonomics, ESG, and Results that Matter
This 25-minute ISSA interview discusses "how facility managers can protect frontline workers from preventable injuries through ergonomic best practices," "the shift from task-based to results-based cleaning," "how cleaning is valued in different parts of the world," and "environmental, social, and governance (ESG) goals in cleaning operations."
Integrating Smart Tech: Revolutionizing Your Cleaning Practice with AI
This 57-minute ISSA webinar discusses "strategies for cleaning companies and facilities to consider when integrating new technologies" related to AI and automation in general