Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Charting the Course: The Future of Environmental Services
This 27-minute ISSA interview discusses using automation and sensor technology to solve problems in the cleaning industry.
Facility Maintenance Decisions (August 2025 Edition)
The August 2025 edition of the Facility Maintenance Decisions magazine discusses "protecting indoor air quality in emergencies" (P. 4-5), energy efficiency renovations at Wake Forest University (P. 6-9), using sensors to "monitor weather trends and water use" for grounds management (P. 10-13), how the standardization of restroom faucets at Cal State Dominguez Hills "save water, time, and labor" (P. 14-15), and emergency lighting systems (P. 16-17).
From Acid to AI: 60 Years of Cleaning Innovation
This 29-minute ISSA podcast (Episode 20 of the "Hard Refresh" series) discusses the evolution of cleaning technology "from hydrochloric acid to AI-powered operations" and how to promote and implement technology in the janitorial industry.
The AI Advantage
IFMA FMJ article on possible applications of AI tools in facility management, such as predictive / preventive maintenance, energy optimization, routine task automation, safety / security enhancements, space utilization, and indoor air quality
Biometrics, Buy-In & Behavioral Change
This 37-minute ISSA podcast (Episode 19 of the "Hard Refresh" series) discusses "biometric tech in the janitorial world... and why success has way more to do with people than software."
Cleaning Maintenance & Management (July / August 2025 Edition)
The July / August 2025 edition of the Cleaning Maintenance & Management magazine discusses "choosing the right data strategy for smart restrooms" (P. 8-9), using the summer break to plan for floor care in educational facilities (P. 16-17), "handling and disposal of biohazardous waste in restrooms" (P. 18-20), "tips to protect your facility's allergy and asthma sufferers" (P. 24-25), dispenser designs for restrooms "that meet both custodian and customer needs" (P. 26-27), choosing the correct chemicals and procedures for floor maintenance depending on the floor type (P. 28-29), and focusing on restrooms to "improve your facility's image" (P. 30-32).
Integrating LEED Version 5 into Your Cleaning Operation
This 58-minute ISSA webinar discusses the changes in Version 5 of the LEED green building certification and their implications on the cleaning industry.
Contracting Profits (July / August 2025 Edition)
The July / August 2025 edition of the Contracting Profits magazine discusses how building service contractors (BSCs) "navigate 2025's challenges with creativity" (P. 4-8), "tips for a top-shelf restroom" (P. 33-35), and "job costing for profitable bids in contract cleaning services (P. 36-37).
Facility Executive (June 2025 Edition)
The June 2025 edition of the Facility Executive magazine discusses "making occupant wellness accessible through workplace design" (P. 14-15), how "workplace analytics help companies balance operational goals with employee needs" (P. 16-17), "healthcare restroom design" (P. 20-21), "finding tech-savvy contractors" in the context of facility management (P. 24-25), "cloud-based physical security platforms" for higher education (P. 26-27), and "protecting facilities against severe storm threats" (P. 28-29).
Building Services Management (May 2025 Edition)
The May 2025 edition of the Building Services Management magazine discusses "concrete floor maintenance" (P. 12-13), smart restroom fixtures such as dispensers with "internet-enabled" sensors (P. 16-17), "maintenance recommendations for common floor types" (P. 18-19), "restoration of water-damaged property" (P. 20-21), and "disinfectants in health care settings" (P. 30-31).
Building Operating Management (May 2025 Edition)
The May 2025 edition of the Building Operating Management magazine discusses post-COVID "health and safety certifications" for the Crypto.com Arena (formerly Staples Center) in Los Angeles (P. 8-11), "maximizing building automation systems" (P. 16-19), and "the benefits of emergency drills" (P. 20-23).
Facility Executive (April 2025 Edition)
The April 2025 edition of the Facility Executive magazine discusses "improving building operations with cloud-based applications" (P. 6-8), "ensuring fire extinguishers evolve with building needs" (P. 14-15), "investing in resilient and sustainable building envelope solutions" in educational facilities (P. 16-18), "how facilities can ensure operation resilience" (P. 21-22), and "best practices for video surveillance cybersecurity and management" (P. 24-25).