Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.

Facility Maintenance Decisions (September 2025 Edition)

The September 2025 edition of the Facility Maintenance Decisions magazine discusses "data-driven facility management" (P. 4-5), the evolution of "door hardware and access control" and their security and accessibility implications (P. 13-15), and "touch-free" restroom fixtures (P. 16-17).

Building Operating Management (September 2025 Edition)

The September 2025 edition of the Building Operating Management magazine discusses using "facilities data" for management purposes (P. 12-14), "smart" fire protection systems (P. 15-17), solar projects at the Catholic University of America (CUA) in Washington, D.C. (P. 18-20), and the NFMT Remix 2025 conference in Orlando, FL (P. 24).

3 Non-Negotiables for Effective AI Adoption in Building Management

Buildings.com article on proper implementation of artificial intelligence in smart building systems (extent of automation, proper data management, and human oversight)

Staffing Strategies that Meet Cleaning Needs

This CleanLink article discusses "a practical approach to making agency staffing work."

The Power of IoT in Facility Services

This 47-minute ISSA podcast (Episode 23 of the "Hard Refresh" series) discusses "how IoT is reshaping janitorial services—from demand-driven cleaning to real-time proof of service."

How to Build a Unified Data Ecosystem

Buildings.com article on how to integrate "siloed data systems" for "remote control and real-time monitoring" via "smart building platforms powered by AI"

Get the Most Out of Your Security Technology Investment

Buildings.com article on "recent developments in the security tech space" and how security in business buildings should be applied

INCLEAN (July / August 2025 Edition)

The July / August of 2025 edition of ISSA's INCLEAN magazine discusses "low-impact" cleaning equipment (P. 28-30), things to consider before adopting "AI, IoT, and automation" in cleaning operations (P. 34-36), proper handling of cleaning chemicals (P. 37-39).

The AI Advantage

IFMA FMJ article on possible applications of AI tools in facility management, such as predictive / preventive maintenance, energy optimization, routine task automation, safety / security enhancements, space utilization, and indoor air quality

Unlocking Savings and Improving Cleaning Performance: The Importance of Accurate Chemical Dilutions

In this 57-minute ISSA webinar, representatives from 3M discuss "the importance of accurate chemical dilutions" for "cleaning performance."

ISSA Today (July / August 2025 Edition)

The July / August 2025 edition of the ISSA Today magazine discusses "the causes and contaminants affecting indoor air quality" (P. 10-12), "the power of AI agents" for automating repeatable tasks (P. 14-15), "defining cleaning for health through metrics" (P. 16-18), and "strategic execution" of "your facility management plan" (P. 26-30).

What Does "Clean" Mean To You?

This 32-minute ISSA interview discusses "what cleanliness actually looks like from a technical and realistic standpoint and how that differs from client expectations."
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