Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
The Science of Sequence
Cleanfax article on how to avoid "streaks, inconsistent gloss, and a decline in overall surface performance" due to improper sequencing in the cleaning procedure
Floor Care Basics and Beyond: Maintaining Natural and Manufactured Flooring
This 61-minute ISSA webinar discusses "the correct care strategy for stone, wood, resilient, and carpet floors," common mistakes to avoid, and choosing the right equipment and cleaning chemicals for various floor types.
Floor Care Strategies for Today's Commercial Spaces
This 63-minute CleanLink webinar discusses "the key differences among vinyl and laminate flooring types and how they impact maintenance practices," "the proper tools, equipment, products, and daily techniques to protect floors and prevent costly mistakes," and "strategies for floor restoration and long-term maintenance that safeguards both assets and operational efficiency." (Note: A free registration is required to access the video.)
When AI Guesses Wrong, Floors Pay the Price
This 30-minute ISSA interview discusses the potential pitfalls of using AI to "identify flooring materials and recommend proper maintenance procedures" due to existing technological limitations (and how to avoid them by utilizing the "human element")
What is Quat Binding? Definitions, Risks, and Prevention
CleanLink article on "quat binding" as a side effect of the chemistry of quaternary ammonium compounds and how to avoid the issue
ISSA Today (May / June 2026 Edition)
The May / June 2026 edition of the ISSA Today magazine discusses the usage of "AI chatbots to... assist in decisions about the procurement and use of cleaning products" (P. 14-16), the concept of a sustainability specialist (P. 18-19), "benchmarking cleaning operations" (P. 28-30), women in leadership in the cleaning and facility services industry (P. 32-34), and the implications of "physical AI" for the cleaning industry (P. 36-38).
Cleaning Silk Floorcoverings: Understanding Its Physics
Cleanfax article on how silk carpets should be cleaned differently from wool carpets
Put It Away Every Time
CleanLink article on the importance of "putting products away immediately after use" in the context of "commercial cleaning operations"
Building Services Management (May 2026 Edition)
The May 2026 edition of the Building Services Management magazine discusses "rodent-borne disease threats" and how to "protect your property and health" from them (P. 12), "concrete maintenance" (P. 14-15), "benefits of chemical dosing systems" for handling cleaning products (P. 16-17), "maintenance and hazard prevention" for floors (P. 18-19), "building facade restoration" (P. 20-21), "future of physical AI" in building management (P. 28-29), and "disinfection principles for high-touch surfaces" (P. 30-31)
Maintenance Sales News (May 2026 Edition)
The May 2026 edition of the Maintenance Sales News magazine discusses "how to choose the right dispensers / proportioners for a facility" for handling cleaning chemicals (P. 18-19), "investing in frontline talent in facility services" (P. 20), and "winning strategies for selecting and using better cleaning chemicals and related supplies" (P. 24). There is also a listing of vendors of cleaning products (P. 31-32).
Q&A with the Experts in Healthcare: Solutions and Innovation Meet Healthcare Surfaces
This 51-minute ISSA interview discusses the interaction between surfaces and disinfectants, with a focus on chemical compatibility, new technology, and training and communication (such as setting realistic expectations regarding antimicrobial films that claim to provide continuous protection)
Sanitary Maintenance (April 2026 Edition)
The April 2026 edition of the Sanitary Maintenance magazine discusses "floor safety" (P. 10-12), "current trends in dilution control in the commercial cleaning industry" (P. 13-15), and "more sustainable" cleaning systems (P. 16-19).