Welcome to Elliott Affiliates, Ltd.’s Knowledge Center, where you will find information relevant to owners, occupiers, investors, and contractors in the commercial real estate space. While Elliott’s core focus in the janitorial services segment is about creating clear performance- and outcome-based contract scopes of work and guiding their delivery using a continuous improvement process that delivers exceptional results. Organizations that engage contractors have a myriad of factors to consider when engaging and managing contracted services.
Overcoming the Fears: Implementing AI in facilities & workplace operations
IFMA FMJ article on addressing common concerns regarding the adoption of AI in facility management
ISSA Today (January / February 2026 Edition)
The January / February 2026 edition of the ISSA Today magazine focuses on the theme of artificial intelligence. Topics discussed include: The importance of adopting technology such as AI (P. 19-21), "generational differences in AI perception" and its implications on when to use AI tools (P. 22-23), and "how curiosity closes the gap between human understanding and machine intelligence" (P. 28-30). Other topics include "investing in healthier cleaning" for individuals with "chemical sensitivities" (P. 38-40) and the role of "architects and interior designers" in "designing for cleanability" (P. 41-43).
The People Factor: Crafting successful AI strategy that keeps humans in the mix
IFMA FMJ article on using "human capabilities" (such as "contextual experience and knowledge") to "balance out AI limitations" in facility management
Using Robotics for Competitive Advantage
Cleaning Maintenance & Management article on how robotic and autonomous cleaning equipment can benefit cleaning workers and improve customer experience (while also noting the practical limitations of such equipment)
Building Operating Management (January 2026 Interactive Edition)
The January 2026 interactive edition of the Building Operating Management magazine discusses the implications of "bridging the gap between IT and operations" on cybersecurity (P. 6-8), using "energy audits" to "uncover hidden inefficiencies" (P. 10), trends in HVAC systems and technology including increased AI integration (P. 12-14), the 2026 National Facilities Management & Technology (NFMT) Conference (P. 20-21), and emphasizing the human element in facility management while using AI and automation to improve efficiency (P. 22).
How Workplace Analytics Helps Owners Right-Size Space and Cut Costs
Buildings.com article on the usage of AI tools "for smarter space planning... in a hybrid work environment"
Building Services Management (January 2026 Edition)
The January 2026 edition of the Building Services Management magazine discusses the usage of "autonomous mobile robots" in the cleaning industry (P. 14-15), "cleaning and sanitation for odor control" (P. 16-17), usage of AI "in improving trash sorting" (P. 18-19), "mold cleanup methods" (P. 26-27), and usage of AI for energy optimization (P. 28-29).
Facility Executive (December 2025 Edition)
The December 2025 edition of the Facility Executive magazine discusses the importance of proper HVAC maintenance for the sake of indoor air quality (P. 8-9), usage of robotic cleaning equipment and smart sensors in facility cleaning "to enhance human efforts" (P. 10-11), "AI action plan for facilities management" (P. 12-14), usage of AI for energy management (P. 16-17), "how facility managers can spot IAQ issues before they impact business" (P. 18-19), and infrastructure in higher education (P. 24-25).
Training in 2030: AI Coaches, Smart Glases, and the End of the Notepad
This 61-minute ISSA webinar discusses projected trends "for workforce training in the cleaning and restoration industries" by 2030: Increased usage of AI chatbots (and possibly "agentic AI"), wearable "augmented reality" (AR) devices, and real-time translation.
Human-centered AI: Transforming FM without losing trust
IFMA FMJ article on how to properly implement artificial intelligence in facility management in order to "keep people at the center of the journey"
Upgrade to First Class: Using FM to enhance airport experiences
IFMA FMJ article on the "crucial role" of facility management "in keeping airports operational while remaining flexible and adaptable to the ever-changing needs of airport infrastructure" (and possible options for "technology selection")
Integrating GenAI in Smart Buildings: Standards, Risks, and Readiness
Buildings.com article on the potential benefits of adopting "generative AI" and "digital twin" technology in facility management (and their possible cybersecurity risks)