"You can expect what you inspect" a quote from William Edwards Deming, is one of many short quips with broad implications for management and quality. Inspection or measuring inputs, process and outputs is a core practice for any company who wishes to improve.

Elliott's services and applications draw on works from Deming and other pioneers of process improvement. Our EA-Inspect application and services are designed to assist organization in their pursuit of higher cleanliness quality, reduced custom complaints, greater productivity, lower costs and greater customer satisfaction.

EA-Inspect - Benchmarking

Measurement begins with Benchmarking. Benchmarking measures your facilities's performance and compares it to local, regional and national standards (including peer organizations). Benchmarking focuses on the following areas:

Benchmarking these areas produce baseline metrics used to determine if you are getting what you are paying for and what you will need to improve.

EA-Inspect - Performance Monitoring

Drawn from Benchmarking activity, Performance Monitoring provides your organization the application and services to ensure you quality goals are achieved. Elliott's Performance Monitoring program fosters the following benefits

Elliott offers both self-service Performance Monitoring and Outsourced Performance Monitoring. Self-service involves initial training by Elliott and then utilization of Elliott's Performance Measurement Application.

Reports

With over 50 customized reports, analytics is the heart of the EA-Inspect application. For both benchmarking and performance EA Inspect reports provide feedback and actionable data to assist in your improvement efforts.